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Notes on running
a hotel.

Short answers about hotel management software, night audit, and guest and company records.

  • Written for the desk and the owner
  • One question in each note
  • The same cloud system as the product

Open a note

01RecordsHow hotels keep guest and company records02Night auditWhat is a hotel night audit?03The systemWhat is hotel management software?

The notes

Short answers, in the order the desk meets them.

What the software is, how the night closes, and why a guest and a company are not the same record.

How hotels keep guest and company records01Records

How hotels keep guest and company records

Hotels keep a guest record for the person and a company account for the bill. FrontDesk splits those into Guest and Company.

Read the note
What is a hotel night audit?02Night audit

What is a hotel night audit?

A hotel night audit closes the business day. In FrontDesk that is Post Night, plus Change System Date when the business date must be set.

Read the note What is hotel management software?03The system

What is hotel management software?

Hotel management software is the system a property uses for reservations, guests, billing, night audit, stock, and staff. FrontDesk is one cloud example.

Read the note

Your property

See the same screens on your rooms.

Share the hotel, the city, and a room count. FrontDesk replies with a walkthrough.

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Hotel name, city, and a room count are enough to start.